Pambazuka subscriber survey: 90% satisfied, 40% want to pay

Many and sincere thanks to the hundreds of you who took the trouble to respond to the survey that we launched in September. The survey, conducted for us by the independent market research company , was aimed at getting your perspectives on how we could improve Pambazuka News. Here’s what you said:

More than 90% of you said you were satisfied with Pambazuka News, with 40% saying that you were very satisfied. Thank you!

We said we were thinking of offering a number of additional services. Most of you said you were interested in at least eight of the services, including access to Pambazuka News archives; the ability to have greater interaction and collaboration via the Pambazuka News website with other members, institutions, social movements, policy-makers and others to advocate for social justice; the ability to download ebooks and training materials; and the ability to get discounts on books published by Pambazuka Press.

You were most interested in being able to use the Pambazuka News platform for organising and interacting with others, as well as being able to access the rich archives of some 54,000 records stored on Pambazuka News, with articles written by some 1,700 writers, bloggers, commentators, analysts, academics and activists.

Nearly 40% of you said you would be willing to pay between $3.00 and $5.00 a month to become a member of the new Pambazuka platform.

We were touched by the fact that so many of you were able to devote considerable time and thought to suggesting how we can improve the quality of Pambazuka News – tighter editing, shorter articles, greater breadth of coverage and so on. We take your suggestions seriously. These comments were really helpful.

In order to deliver the kind of improvements you want, we are developing ambitious plans to expand and upgrade the existing website as the hub of social activism across the continent – an independent, self-financing pan-African social network and community of members comprising social justice activists, engaged intellectuals and institutions that have similar missions to those of Pambazuka. The platform will be a space where African civil society organisations, social movements, academic and research institutions, advocacy groups, alliances and coalitions can upload their publications, reports, information about events, training materials, video and audio materials; organise online discussions; hold online seminars; and advertise their products, courses and publications. It will be a space where books (print and ebooks) on African affairs can be obtained at discounted prices.

Access to the Pambazuka News website and e-newsletter will remain free but in addition we will be inviting individuals and institutions to join Pambazuka as fee-paying members in return for an exciting range of new services and benefits.

More details coming soon!