Lessons from the Field: ICTs in NGO Capacity Building

Civil society and non-government organisations are playing a major role in determining the way people use information and communication technologies (ICTs) to build societies free from poverty and oppression, where knowledge and information are used by all sectors of the population for their economic, social, cultural, and political development. Several initiatives are demonstrating how such organisations can utilize ICTs both to increase efficiency and empowerment in their own work and to provide services to local, national, and international communities.