AFRICA AND VOIP: THE GENIE is out of the bottle

Balancing Act Update: 67

VOIP (Voice Over Internet Protocol) has already been making waves in Africa. Mothers in Ethiopia use it to talk to their children in the USA. ISP owners in Ghana are arrested for using it. Togo has companies that do outsourcing work with it. The Guinean state telco has watched its revenues collapse because of it. Even South Africa's Telkom (see first item in News Round-Up and Snippets) is testing it. The genie is out of the bottle and and governments and state telcos are struggling to keep up. Mawuli Tse of iBasis describes how VOIP can be used in positive ways to change life in the continent.